Terms of Service

Cardhaus (“the Platform”) is owned and operated by [Your Legal Entity Name] (“the Operator”, “we”, “us”, “our”), a business registered in the Republic of the Philippines.

By creating an account or using the Platform, you agree to these Terms of Service. If you do not agree, do not use the Platform.

You must be at least 18 years old to use the Platform. If you are between 13 and 17 years old, you may only use the Platform with the express permission of a parent or legal guardian who agrees to these terms on your behalf.

You are responsible for maintaining the security of your account credentials. You must provide accurate information when creating your account, including a valid email address.

You may not create multiple accounts to evade bans, manipulate reputation scores, or otherwise circumvent Platform rules.

All bids placed on the Platform are binding. When you place a bid and win an auction, you are obligated to complete the purchase at the winning bid price.

Payment must be made to the seller within 24 hours of the auction closing, via the payment method agreed in the deal chat. The Platform does not currently facilitate or hold payments — buyers and sellers coordinate payment and delivery directly.

Failure to pay after winning an auction constitutes a buyer default and will be recorded on your public profile, affecting your ability to participate in future auctions.

By listing an item, you confirm that you own it, have the right to sell it, and that your listing accurately describes its condition, grade, and authenticity.

Upon receiving payment, you must deliver the item promptly and provide any tracking or handoff details in the deal chat. Both buyer and seller must confirm delivery and payment through the deal stages so the transaction is on record.

Failure to deliver an item after receiving payment constitutes a seller failure and will be recorded on your public profile.

The Platform maintains a public reputation score for all users based on completed deals, buyer defaults, and seller failures. This score is visible to all users and affects your ability to bid on certain auctions.

Reputation records are permanent and cannot be removed except in cases of demonstrated Platform error.

You may not list counterfeit, stolen, or fraudulently graded cards. You may not engage in shill bidding (placing false bids to inflate auction prices), feedback manipulation, or any form of fraud.

Harassment, threats, or abusive behaviour toward other users in deal chats or listing comments is prohibited.

Disputes between buyers and sellers are initially handled through the deal chat system. If a dispute cannot be resolved between the parties, Platform administrators may review the deal chat, listing, and any submitted evidence and take action — including adjusting reputation scores, closing listings, or suspending accounts.

The Platform does not act as an escrow service and does not hold funds. The Platform is not responsible for losses arising from transactions between users.

The Platform reserves the right to record deal outcomes and adjust reputation scores based on available evidence.

The Platform reserves the right to suspend or permanently ban any account found to be in violation of these Terms, without prior notice and without refund of any fees paid.

You may close your account at any time by contacting support. Reputation records associated with your account may be retained for the integrity of the platform even after account closure.

The Platform is provided "as is" without warranty of any kind. We are not liable for any losses arising from transactions between users, system downtime, data loss, or any indirect or consequential damages.

Our total liability to you for any claim arising from use of the Platform shall not exceed ₱1,000.

We may update these Terms at any time. Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms. We will notify users of material changes via the Platform.

These Terms are governed by the laws of the Republic of the Philippines. Any disputes arising from these Terms shall be resolved in the proper courts of [City, e.g. Makati City], Philippines, to the exclusion of all other venues.

For questions about these Terms, account issues, or to report abuse:

• Email: support@cardhaus.ph
• Mailing address: [Your Business Address, Philippines]